Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by PersistensVita (“we,” “us,” “our”). By accessing or using our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here.
If you do not agree to these Terms, you may not use our website or services.
ELIGIBILITY
By using this site, you confirm that you are at least the age of majority in your state or country, or you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
We may update, change, or discontinue any part of the website or service at any time without notice.
PRODUCT INFORMATION
We make every effort to display product details, colors, and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.
All product descriptions and pricing are subject to change without notice.
ORDERS & ACCEPTANCE
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to:
• Product availability
• Errors in pricing or product information
• Suspected fraud or unauthorized transactions
• Violations of these Terms
We may limit or cancel quantities purchased per person, per household, or per order.
PRICING & PAYMENTS
All prices are listed in USD unless otherwise stated.
We reserve the right to change pricing at any time without notice.
You agree to provide current, complete, and accurate payment and account information for all purchases.
If payment is not authorized or completed, your order will not be processed.
SHIPPING & DELIVERY
Shipping times are estimates and are not guaranteed.
Orders are typically processed within 1–3 business days. After processing, orders are shipped via UPS.
Shipping costs are displayed at checkout.
We are not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided by the customer.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If your package is delayed, lost, or missing, you must contact the shipping carrier directly.
RETURNS & REFUNDS
All sales are final unless otherwise stated.
We do not offer refunds or exchanges for:
• Incorrect sizing
• Buyer’s remorse
• Delays outside our control
We only replace or assist with items that arrive damaged or incorrect. You must contact us within 7 days of delivery with clear photo evidence.
CHARGEBACKS & DISPUTES
By placing an order, you agree not to file fraudulent chargebacks.
If you have an issue with your order, you agree to contact us first so we can resolve the issue directly.
We reserve the right to dispute any chargeback with proof of shipment and order fulfillment.
INTELLECTUAL PROPERTY
All content on this site, including but not limited to logos, designs, images, graphics, branding, and product concepts, are the property of PersistensVita and may not be used, copied, or reproduced without written permission.
THIRD-PARTY SERVICES
We may use third-party services (such as payment processors or shipping carriers). We are not responsible for any issues caused by third-party services.
SMS AND EMAIL MARKETING
By providing your phone number or email address and opting in, you consent to receive marketing communications from us. Consent is not a condition of purchase. Message and data rates may apply. You may unsubscribe at any time.
LIMITATION OF LIABILITY
We are not liable for any damages, losses, or injuries arising from your use of our website or products, including but not limited to indirect, incidental, or consequential damages.
INDEMNIFICATION
You agree to indemnify and hold harmless PersistensVita, its owners, employees, and affiliates from any claims or demands arising from your violation of these Terms or your misuse of our services.
SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.
TERMINATION
These Terms remain effective unless terminated by either party. We may terminate or suspend access to our services at any time without notice if you violate these Terms.
CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the site means you accept those changes.
CONTACT INFORMATION
For questions about these Terms, contact us at:
supportpersistensvita@gmail.com